About
MW
Mal Wanstall
Strategy · Enterprise AI · Methodology
VP of AI and Data at Cochlear. Previously led digital transformation at Westpac. Built Clark, Cochlear's enterprise AI assistant. Thinks about what happens to strategic intent after it leaves the boardroom — and why the answer is usually "nothing good."
Strategy translationEnterprise AIOrganisational diagnostics
9 articles by Mal Wanstall
Strategy
The Translation Problem: Why Good Strategy Dies Between the Boardroom and the Frontline
We examined 43 strategic initiatives across four enterprises and found that 39% had no measurable connection to the strategic bets they claimed to serve, consuming $47M annually in orphaned activity. The failure wasn't in strategy or execution. It was in the space between them.
Mal Wanstall Feb 2026 18 min
Strategy The $47 Million Orphan: Anatomy of Disconnected Strategic Spend
A detailed case analysis of how initiatives labelled 'strategic' become untethered from the outcomes they claim to serve, and why every standard reporting mechanism missed it.
Mal Wanstall Feb 2026 15 min
Strategy Strategy Is Not a Plan: Managing a Portfolio of Bets Under Uncertainty
The dominant mental model treats strategy as a plan to be executed faithfully. We propose an alternative that changes what you measure, what you track, and what you do when things aren't working.
Mal Wanstall Nov 2025 20 min
Strategy The Invisible Reorg: How Every Strategic Shift Restructures Your Organisation Without Anyone Noticing
Organisations announce restructures with fanfare. But the most consequential reorganisations happen silently, when strategic shifts create new dependencies, new boundaries, and new power dynamics that the formal structure doesn't reflect.
Mal Wanstall Oct 2025 15 min
Innovation Why AI Transformations Stall: The Organisational Immune Response
Organisations have immune systems, deeply embedded structural and cultural mechanisms that detect and neutralise foreign bodies. AI deployments trigger this immune response more reliably than almost any other change initiative. Understanding the mechanism is the first step to surviving it.
Mal Wanstall July 2025 14 min
Strategy The Second-Order Effects of Enterprise AI: What Nobody Is Modelling
Every AI business case models the direct effects: cost reduction, speed improvement, accuracy gains. Almost none model the second-order effects: how AI changes team dynamics, shifts power structures, alters information flow, and reshapes organisational boundaries.
Mal Wanstall June 2025 15 min
Strategy Strategic Debt: The Hidden Cost of Deferred Organisational Decisions
Technical debt has a well-understood cost structure. Strategic debt, the accumulated weight of deferred organisational decisions, is more expensive and far less visible. We found $23M in annual cost attributable to decisions that were never made.
Mal Wanstall Nov 2024 15 min
Strategy The Chief AI Officer Trap: Why a New Title Won't Solve a Structural Problem
The rush to appoint Chief AI Officers assumes that AI adoption is a leadership problem. In practice, it's a boundary problem, and adding a new node to the org chart often makes it worse.
Mal Wanstall Aug 2024 13 min
Strategy The Data Strategy Paradox: Why More Data Makes Worse Decisions
Organisations that invest most heavily in data capabilities often make decisions no better, and sometimes worse, than those that don't. We traced this paradox across six enterprises and found a structural explanation nobody was looking for.
Mal Wanstall June 2024 14 min